Terms and Conditions
While I do not accept returns on made to order items, I do want you to feel confident in your purchase. If you are not 100% satisfied with your item when it arrives, please contact me for options.
All ready to ship items are eligible for return if you are not happy with the purchase when it arrives. Returns must be made within 14 days of the package's arrival. Please contact me for more information regarding how to process your return or exchange.
I package each item with care to make it to you safely and in one piece. If an item arrives broken, please contact me right away to arrange a replacement.
Due to the delicate nature of crystals, please care for your items carefully. I cannot be responsible for what happens to the stones after they leave my possession. I am hoping you love my packaging enough to use it to keep your piece safe when not being worn. Please avoid high heat, water, and impact while wearing, as all these can damage the crystal.
Many of my pieces are made from copper, which is wonderful as it has no impurities which can be irritating to the skin. Copper can also have many benefits when worn close to the skin and has been used for arthritis and joint pain for centuries. Some people do notice a green discoloration that may occur when wearing copper. Avoid getting your copper wet and this will be minimized. You can also coat the copper with a thin coat of clear nail polish to help prevent this from happening if you prefer.
Lastly, to keep your copper shiny, use a polishing cloth, or scrub with a bit of salt and soak in vinegar, this will help clean it up nicely. This will remove darker patinas though, so this should only be done with pieces you want to be shiny.
I do ship internationally. If you do not see your country listed as an option, please contact me and I will arrange a shipping quote for you. All items will be sent internationally using USPS, and the buyer is responsible for all duties and customs fees that may apply.
Many of my items are made to order and therefore will take 3-5 business days in production before shipping. Custom orders of items not currently listed in the shop will take longer to produce, current wait time on special orders is 2 weeks.
Once your handmade item is complete, it will be packaged in my signature feather packaging and sent out using USPS. The shipping rates are calculated by weight, and in most cases, you have the option of regular or priority mail. If you would prefer UPS or express delivery, please contact me prior to purchase and I will make the arrangements needed to accommodate that.